MVMT PASSPORT T&Cs
By enrolling in MVMT PASSPORT, you are agreeing to the terms of this agreement.
PURCHASE AND PAYMENT
Monthly passports (recurring payment option) are paid in advance monthly, on the calendar date which the passport became activated, for the following month. For recurring monthly payments, payment is automatically debited (credit card/debit card) at a surcharge of 3.3%+30cents. This also applies to single lump sum payment via card.
In the event of a declined credit/debit card, your account will be immediately suspended.
Passport packages are strictly non-refundable and non-transferrable. Lockers are available on a first-come-first-served basis. Locker T&Cs applicable.
PASSPORT FREEZE (Applicable to 4 months Passport and up only)
You may put your passport on hold for no more than 14 days. A fee of $10 will be charged per freeze request. This intent must be submitted via email 07 days prior to freeze date.
CLASS BOOKING AND CANCELLATION
You are able to book into as many classes as you wish till your passport expires, subjected to availability and pre-requisites of the class.
You are solely responsible to book and cancel your class(es) via the Mindbody app.
Your booked class will be reserved for you 10 minutes into the class. If you do not turn up for class within the time frame, it is considered a no-show and the studio reserves the right to assign the spot to another person on the wait list, as well as charge a no-show fee of $15.
You may cancel your reservations without penalty up to 8-hours prior to the scheduled start time via the Mindbody app. No cancellation fee will be charged in this case.
If you are on an auto monthly recurring payment, the penalty fee will be charged to your card, otherwise you would have to make payment via Cash/PayNow/Paylah. Failing which, your package will be deducted by a day.
TERMINATING YOUR MVMT PASSPORT
You may terminate your MVMT PASSPORT at any time by cancelling via the Mindbody app no less than 14 days prior to the due date of your next billing payment. Failure to timely terminate your passport will result in a charge for the full amount of your next billing payment. If, at the time of cancellation you have outstanding payments, these payments must be made in full in order for the passport to be considered cancelled. The studio reserves the right to pursue additional avenues or means to receive monies owed.
In the event of death/disability of the passport holder, a signed doctor's note regarding the nature of the disability must be provided for the passport to be terminated prematurely at the end of the current month.
MVMT Studio reserves the right to introduce, withdraw, and vary categories of Membership without notice.